MORAYA

All Maven pieces are handcrafted using brass as the base metal, finished with 22k gold plating. We ensure high-quality craftsmanship, hypoallergenic finishes, anti-tarnish and an artisanal touch in every design.

While our jewellery is water-resistant to an extent, we recommend avoiding contact with water, perfumes, lotions, alcohol and harsh chemicals to preserve the gold plating and lustre.

Store your pieces in the original pouch or a dry, fabric-lined box, wipe gently with a soft cloth after use, and keep them away from direct sunlight and moisture. (For full details, see our Product Care Guide).

With proper care, the gold plating lasts well. However, all plated jewellery will naturally wear over time depending on usage and care.

Currently, we don’t offer personalization. However, our design studio may accept limited custom orders during special drops or collaborations. Stay tuned via our newsletter or Instagram.

Most of our jewellery is adjustable or comes in standard sizes. 

• In India: 4–7 working days.
• International: 10–15 working days. Made-to-order pieces may take slightly longer. You’ll receive tracking details via email once your order is dispatched.

We accept returns/exchanges within 15 days of delivery only if the product is unworn, undamaged, and in original packaging. Custom and sale pieces are non-returnable. Please read our Return Policy for details.

We sincerely apologise if that happens. Please contact our team at hello@yourmaven.co within 48 hours of delivery with photos, and we’ll resolve it promptly.

Yes! All our jewellery comes in premium Maven gift boxes with an optional handwritten note. You can select the gift option during checkout.

You can reach us at:
📩 Email: hello@yourmaven.co
📸 Instagram DMs: We usually respond within 24 hours.