Privacy policy

Introduction

Welcome to Maven Jewellery, a brand built on craftsmanship, artistry, and trust.
We value your confidence in our work and are fully committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, shop our collections (including PRATHAMA), or communicate with us through email or social media.

By accessing or using our website, you agree to the terms described in this Privacy Policy.

Information We Collect

We collect only the information necessary to provide you with a seamless and secure shopping experience.

Personal Information

When you create an account, make a purchase, or contact us, we may collect:

Full name

Email address

Phone number

Billing and shipping address

Payment Information

Your payments are processed securely through verified payment gateways.

We do not store or have access to your complete credit/debit card details.

Technical and Usage Information

When you visit our website, we automatically collect:

IP address and device information

Browser type, operating system, and pages visited

Date and time of visit and other analytical data

 Cookies and Similar Technologies

Cookies help us improve your shopping experience, remember preferences, and track website performance.

How We Use Your Information

Your information helps us create a better, more personal experience for you.
We use your data to:

Process and fulfill orders

Communicate order updates and product details

Send personalized recommendations or offers (only if you opt in)

Enhance site design and user experience

Maintain account security and prevent fraudulent activity

Comply with legal or regulatory requirements

We treat your information with the same care and responsibility as we treat our craft.

Data Security and Protection

 

We use industry-standard SSL encryption and secure payment partners to protect your personal information.
All collected data is stored on secure servers with limited access, ensuring privacy and confidentiality.

Your information will never be sold, traded, or misused for marketing by third parties.

Sharing of Information

We only share limited data with trusted service providers who help us deliver your orders or improve your experience. These include:

Logistics partners – for shipping and delivery

Payment processors – for secure transactions

IT and analytics providers – to optimize site performance

All third-party partners are bound by confidentiality agreements and are required to protect your data.

Cookies

Cookies allow us to recognize you, save preferences (like currency, cart items, etc.), and analyze traffic patterns.
You can choose to disable cookies in your browser settings, though it may affect certain website functions.

Your Rights

As a valued customer, you have the right to:

Access or review your personal data

Request correction or deletion of your information

Withdraw consent from marketing communications at any time

To exercise these rights, please contact us at hello@yourmaven.co.

Retention of Information

We retain your information only as long as necessary to:

Complete your transactions

Provide after-sales support

Comply with legal or tax obligations

After this period, your information is securely deleted or anonymized.

Children’s Privacy

Our website and services are intended for users aged 18 and above.
We do not knowingly collect data from individuals under 18 years of age.

Links to Other Websites

Our website may include links to third-party sites such as Instagram or payment gateways.
YourMaven Jewellery is not responsible for the content, privacy practices, or data collection on those sites. Please review their privacy policies separately.

Updates to this Policy

We may update this Privacy Policy occasionally to reflect changes in our business, legal requirements, or new technology.
All updates will be posted on this page with a revised “Effective Date.”

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: hello@yourmaven.co
📍 Address: YourMaven Jewellery, New Delhi, India
📸 Instagram: @yourmaven.co

© 2025 YourMaven Jewellery. All Rights Reserved.
Jewellery that isn’t just seen — it’s felt.